Frequently Asked Questions

All Empress Flora flowers are shipped from our environmentally controlled warehouse in Las Vegas, NV. Every order is shipped with USPS 2-3 day Express Shipping. Delivery is guaranteed and each package is fully insured.

The rose is carefully hand packed for shipping to ensure that it reaches the destination in beautiful condition. Our patented shipping box secures the Rose Showcase perfectly.

Unboxing Your Empress Flora Preserved Rose.
Step 1: Open the lid.

Step 2: Pull the styrofoam and white case from the box.

Step 3: Remove the styrofoam from the white case.

Step 4: Remove the Alligator Embossed box from the protective sleeve.

Step 5: Now you are ready to open your Empress Flora Rose. Pull apart each half to reveal your rose within the gold-lined box.

Step 6: The acrylic rose showcase can be removed from the fitted felt base.

Step 7: The inner acrylic lid can be removed. Now you can stop and smell the rose.

Empress Flora Preserved Roses Care Instructions:
  • Keep inside the acrylic box for the best shelf life.
  • Avoid watering, washing and placing under direct sunlight.
  • Use a soft brush or hair dryer (light, cool air) to clean dust.
All Empress Flowers come with a 30 Day Money Back Guarantee.
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